- Type Personal
- Platform iOS
- Status Proposed
- User Researcher
- UX Designer
- UI Designer
- Visual Designer
The goal was to create a new mobile experience for the gallery. The app helps visitors buy tickets in the app, shows them upcoming gallery events, and helps them plan their visit to the gallery.
Research & Key Challenges
The research began with online surveys to determine the content in the mobile application which users most likely expect. Participants were chosen from people who normally visit art galleries and art museums. I conducted in-person and remote interviews with participants.
The key challenges in the process was arranging for the in-person usability studies for the seniors who make up the first segment of the target audience. Segment two was comfortable with video interviews.
Design an Apple Watch app to go along so that visitors can scan their tickets on their wrists.